Debt Collection 101: The Necessity of Using Call Recordings for Training

If you are not using call recordings, you're missing out on an integral training tool. Read more

Debt Collection 101: What Happens If The TRACED Act Gets Passed?

The TRACED Act is gaining momentum. Should we be panicking? Read more

The Future of Technology in Collections / Debt Collection 101

The Collbox team shares their insight into how debt collection can leverage technology. Read more

Debt Collection 101: Episode 60 - Effective Employee Retention Strategies in Debt Collection

Effective Employee Retention Strategies in Debt Collection Read more

Debt Collection 101: Episode 59 - Debt Collection Recruitment Strategies

We're joined by Kim Schultz of Acara Solutions to discuss recruitment strategies, red flags, and good signs for finding the best candidates. Read more

Debt Collection 101: Episode 58 - TCPA Autodialer Rules Update: Ninth Circuit Court

In today’s episode, we'll be discussing the the new court rulings on what is defined as an ATDS and what this means for the collection industry. Read more

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