Collections Compliance Advice For 2019 | Debt Collection 101

We're joined by attorney John Bedard to discuss his expert opinion on what 2019 may hold for the collections industry. Read more

This Is How a 3-Second Pause Kills Live Contact and Invites a Lawsuit

Let’s all imagine ourselves, with our busy schedules, and our general disdain for speaking on the phone to people we don’t know, getting a phone call from a number we don’t recognize. We groan, Read more

Debt Collection 101: Episode 8 – Regulatory Action in the Debt Collection Industry

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Debt Collection 101: Episode 7 – How to Promote Positive Business Culture

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What Does It Mean To Be PCI Compliant? 12 Steps You Should Know

Do you own or work at a collection agency? If you do, then you know how much sensitive data gets stored within your company. Protecting this data is vital to the survival of the collection agency. Read more

Debt Collection 101: Episode 6 - Keeping Collectors Motivated in the Workplace

The power of motivation and how it affects your collectors Read more