iOS 13 Will Silence Unknown Callers. What Does That Mean for Collection Agencies?

Apple is cracking down on unknown callers with their new iOS 13 update. Read more

Small Business 101: Hiring Based on a Grit and Growth Mindset

Gritseed was borne out of necessity, and it has become a whole new way to think about hiring. Read more

Debt Collection 101: The Value of Attending Trade Shows in the Debt Collection Industry

We sat down with Melissa Nash, President of the FCA. Read more

SHAKEN/STIR and Its Impact to Call Center Operations

In the world of call blocking and labeling, one of the most talked-about anti-robocalling initiatives comes in the form of the SHAKEN/STIR protocol. Read more

3 Ways to Promote Your Business Outside Social Media

Whether you are on the marketing team or not, promoting your business is a full-time job - and the social media jig is up. Read more

Debt Collection 101: The Necessity of Using Call Recordings for Training

If you are not using call recordings, you're missing out on an integral training tool. Read more