The 5 Best Debt Collection Conferences to Attend in 2021

We’ve gathered detailed information on the top five virtual & in-person debt collection conferences you’ll find most beneficial to attend in 2021. Based on our past event experiences and knowledge Read more

6 Successful Debt Collection Techniques for 2021

We asked six experienced debt collectors from all over the industry: How do you effectively do your job and meet your goals? They each shared one piece of advice regarding the successful debt Read more

How to Facilitate Communication on a Dispersed Team

Shawn Farris of Aargon Agency explains how top-down communication transformed his organization. Read more

CFPB Final Collections Rule: Insight on Limited Content Messages

The CFPB's rule for debt collection continues to be analyzed by industry experts. We spoke to one of them - John Bedard, Jr. of Bedard Law Group - to understand one specific part of the rule: Read more

CFPB's Final Debt Collection Rules 2020: Initial Takeaways

Last week, the CFPB released their final debt collection rules to implement the FDCPA (all 600 pages of it!)  As we breathe a sigh of relief along with the rest of the industry, we wanted to share Read more

Skills & Qualities of a Top Performing Debt Collector

There are both innate qualities and learned skills that can be observed in top performing debt collectors. Debt collection agency owner, Travis Irving of HRI Group, shared with us the skills & Read more

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