Identifying yourself as a trusted, legal caller is the first line of defense in mitigating improper call blocking and labeling events. Read more
iOS 13 Will Silence Unknown Callers. What Does That Mean for Collection Agencies?
Apple is cracking down on unknown callers with their new iOS 13 update. Read more
SHAKEN/STIR and Its Impact to Call Center Operations
In the world of call blocking and labeling, one of the most talked-about anti-robocalling initiatives comes in the form of the SHAKEN/STIR protocol. Read more
Do You Know How Your Calls Are Being Labeled Across the Network?
Fraud. Scam Likely. Spam. Read more
