"The Quality Everybody Needs": What's So Important About Empathy in the Workplace?

The buzzword is everywhere you look - so what it is the big deal about empathy? Read more

Small Business 101: How to Align Sales and Marketing in 2019

What's so critical about aligning sales and marketing departments? Read more

Is Call Blocking by Default the Answer?: The FCC's New Proposal Passes

The FCC has voted to allow phone carriers to block robocalls by default. Read more

5 Takeaways from the CFPB's Proposed Rules

By now you may have seen that the CFPB has released their long-awaited NPRM to implement the FDCPA.  Read more

Arbeit's New Partnership with Numeracle

We've entered into a new partnership with Numeracle, and we're so excited to share why! Read more

How to Decrease Overhead and Increase Revenue at Your Collection Agency [CASE STUDY]

Increasing accounts worked while reducing number of agents sounds impossible, right? Read more