Virtual meeting fatigue is real. Finding the right timing, frequency, structures & channels for your meetings is the only way to avoid staying or becoming a victim. Read more
How to Measure & Improve the Employee Experience
You know what you think about your employees, but do you know what your employees think about you? Mike Cardus, organizational development expert, walks us through how to measure & improve the Read more
How We Improved Our Company Culture [& You Can Too]
People and Profits - what is it and how did it come to be? Alex Villafranca, CEO & Co-Founder of Arbeit shares all the details on how we've evaluated and improved our company culture through a new Read more
How to Audit & Improve Your Collection Agency's Online Presence
With the release of the CFPB's new debt collection rule, having a strong online presence is more important than ever before for debt collection agencies. Working in collections can be stressful. Read more
Developing a Brand Voice in the Debt Collection Industry
Chris von Huene, Director of Sales at Prodigal, shares how he developed a strong & positive brand voice while transitioning to a career in sales and how businesses in the debt collection space can Read more
The Benefits of Investing in Your Collectors
Shortly after the COVID-19 pandemic began, Debt Recovery Solutions of Ohio began placing an even greater focus on investing in its collectors. Bethany Robertson, Vice President, and Kimberly Atwell Read more
