How to Run Effective Virtual Meetings [7 Strategies]

Virtual meeting fatigue is real. Finding the right timing, frequency, structures & channels for your meetings is the only way to avoid staying or becoming a victim. Read more

How to Measure & Improve the Employee Experience

You know what you think about your employees, but do you know what your employees think about you? Mike Cardus, organizational development expert, walks us through how to measure & improve the Read more

How We Improved Our Company Culture [& You Can Too]

People and Profits - what is it and how did it come to be? Alex Villafranca, CEO & Co-Founder of Arbeit shares all the details on how we've evaluated and improved our company culture through a new Read more

How to Audit & Improve Your Collection Agency's Online Presence

With the release of the CFPB's new debt collection rule, having a strong online presence is more important than ever before for debt collection agencies. Working in collections can be stressful. Read more

Developing a Brand Voice in the Debt Collection Industry

Chris von Huene, Director of Sales at Prodigal, shares how he developed a strong & positive brand voice while transitioning to a career in sales and how businesses in the debt collection space can Read more

The Benefits of Investing in Your Collectors

Shortly after the COVID-19 pandemic began, Debt Recovery Solutions of Ohio began placing an even greater focus on investing in its collectors. Bethany Robertson, Vice President, and Kimberly Atwell Read more

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