CFPB's Final Debt Collection Rules 2020: Initial Takeaways

Last week, the CFPB released their final debt collection rules to implement the FDCPA (all 600 pages of it!)  As we breathe a sigh of relief along with the rest of the industry, we wanted to share Read more

Skills & Qualities of a Top Performing Debt Collector

There are both innate qualities and learned skills that can be observed in top performing debt collectors. Debt collection agency owner, Travis Irving of HRI Group, shared with us the skills & Read more

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