What Are RCIs and Why Do You Need Them?

 RCIs are widely considered to be “best practice” for centers with a high volume of outbound calls. Why is that? Read more

How to Use Technology to Stand Out in Marketing on a Budget

Depending on who you ask, the best/worst thing about marketing is that the industry is constantly changing. Read more

How Office Space Can Help You Recruit Top Talent

Some offices are fully embracing an environment-focused approach to office space. Is this worthwhile? Read more

Using VoIP to Boost Your Marketing

It could be argued that the most effective agencies have embraced limitless communication with each other and their clients.  Read more

Collection Agency Recruiting: How to Offer Workplace Flexibility

Do you belong to the 76 percent of hiring managers who report that attracting talent is their greatest challenge? Read more

The 3 Qualities to Look For In a Job Candidate

Hiring managers and job-seekers can both agree making a perfect professional match is a challenge.  Read more

How To Build A Small Business - Your First Start Up

Welcome to your first day of Business School! Your instructors are Alex and Spencer. The world is your classroom. Read more

Getting Smart with Real Estate Team Communication

Team communication in any industry is necessary - even when it feels like a necessary evil.  Read more

How to Integrate Technology into Your Next Construction Site

As construction projects become bigger and more complex, technology must keep up. Read more

Can Social Media Help You Recruit?

A full 94 percent of professional recruiters network on social media, and use it to post jobs to an extensive community. Is this a useful strategy? Read more